Contact Us

Mailing address (mail only, this isn't a store location):

HammockUniverse.com
47-4338 Innes Rd
Ottawa, ON K4A 3W3
Canada

The easiest way to reach us is to use our live chat. Click on the chat bubble on the bottom right of your screen. If someone is available, you'll get an immediate answer to any question you might have.

For return inquiries, please view our No-Hassle Returns page.

Our shipping warehouses are located on Humber Place in Ottawa, ON. and Ogdensburg NY. 

If you are in or near Ottawa and wish to pick-up your product(s) in person, simply select the "pick-up" option during checkout. Instructions will be sent to you promptly. Note that no discounts will be provided for in-person pickups.

Please note that we're an Internet business and do not have a physical store location. Our shipping is FREE, lightning-fast and reliable.

You can reach us by phone, toll-free at 1-800-207-4761, by email at order@hammockuniverse.com or by chat by clicking the Chat Icon on the bottom right of your screen.